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TRIBUNBATAM.id - PT Gramedia Asri Media (Gramedia) comeback to innovates by presenting Gramedia Go service.
Applying the omni channel strategy, Gramedia Go make it easy for people who want to shop for books on Gramedia both online and offline.
"Often we want to buy new books that are released in Jakarta. For example, in Lombok, are promised two weeks, but other friends have discussed new books again, it happened, and so the beginning of why there is this," said Victorinus Sugiarto - Operation and Tenant Management of PT Gramedia Asri Media during Gramedia Go Launch event at Cozyfield, Pondok Indah Mall on Monday (10/14).
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There are two services from Gramedia Go, Pick Up in Store and Order From Store.
Pick Up in Store is a service for customers who have placed an order on the website or the gramedia.com application can pick up the order book according to the choice of Gramedia store that they have chosen.
Pick Up in Store service makes it easy for customers to not have to queue for long time when paying.
However, this service has only been implemented at Matraman Gramedia Store, in the future it is expected be able to be implemented at all Gramedia Stores in Indonesia.
Whereas the Order From Store service is that customers can place orders directly at the store.
Later the book will be sent directly to customer's address.
How to use Order From Store service by contacting Gramedia Store clerk.
This service is available at all Gramedia in Indonesia.
This service certainly makes it easy for customers who run out of books they want at Gramedia Store in their area.
"Delivery cost is free for now until 31 October 2019," said Victorinus Sugiarto.
Victorinus explained that not yet a month Gramedia Go has been running, there are around 2,000 orders in Gramedia Go.
"The first most order Karawaci, second Botany Bogor and for outside Java, the most is Padang," explained Victorinus.