Aston Hotel Batam Welcomes New Normal, Apply Health Protocols, Direct Food Delivery to Guests

TRIBUNBATAM.id, BATAM - Hospitality business in Batam City became a sector affected by Covid-19 pandemic.

New Normal, a number of hotels are required to find a breakthrough in providing services and products that are relevant to the situation.

One way is to run a health protocol during operation.

In this regard, Batam Aston Hotel and Residence have prepared themselves to run a New Normal.

Aston Hotel and Residence General Manager, Yanuwar Dedy said, the principle of limiting the distance between officers including visitors is a concern.

The hotel has also prepared health protocol supporting facility, where every guest who arrives will be measured in advance his body temperature, and at the entrance of the hotel also has been provided facilities for hand washing and hand sanitizer.

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"In addition, Aston Hotel also routinely spray disinfectants in every room both rooms and public areas before or after use to maintain the cleanliness of hotel environment and maintain hand sanitizers at every point of hotel," he said when present at Tribun Podcast, Wednesday (24/6) yesterday.

The hotel management has also prepared a team to anticipate if guests are indicated to be exposed to the virus, as well as provide training to each staff related to all health protocols, one of which is related to the discipline of using masks, gloves and other personal protective equipment.

Restaurant and ballroom layout is also arranged in such a way.

FNB always maintained its cleanliness and quality, and imposed restrictions on the number of guest capacities in a gathering room such as a ballroom.

"For restaurants, which will certainly be delivered directly to guests. So there is no self-capture system as before. And also all our food wrapping as much as possible to maintain cleanliness.

While for the ballroom of course we are very concerned about the distance of the table and also the guests.

Because we certainly want all guests to still feel safe and comfortable and of course make Aston Hotel a Safety Hotel.

We pay close attention to all of this by disciplining safety procedures in the hotel area," he said.

Not only guests, all officers also measured their body temperature.