Keeping Water Supply to Customers, This Is What ATB Do
As a manager of clean water in Batam, PT Adhya Tirta Batam (ATB) seeks to maintain ustainable water supply for Batam City's citizens. This how it is.
TRIBUNBATAM.id - Managing limited raw water into clean water is not an easy job, especially since Batam residents only rely on rainfall that collected in five artificial reservoirs as the only source of clean water.
As a manager of clean water in Batam, PT Adhya Tirta Batam (ATB) seeks to maintain sustainable water supply. One of the efforts made is to ensure that the Water Treatment Installation or Intalasi Pengolahan Air (IPA) can run well, by doing routine maintenance, especially in the production area.
"Maintenance of the IPA area is an important step to be carried out regularly, so that clean water production can run well. Production areas that work nonstop produce clean water must have good performance. Therefore, the ATB team routinely carries out maintenance, this is an effort to always increase the quantity, quality, and continuity of service, "said ATB Head of Corporate Secretary, Maria Jacobus, Friday (8/30).
The six IPA managed by ATB are Mukakuning IPA, Duriangkang IPA, Sei Ladi IPA, Sei Harapan IPA, Tanjung Piayu IPA, and Nongsa IPA. Among the six natural sciences, Duriangkang IPA as the biggest dam, managed by ATB is of particular concern during maintenance.
"Duriangkang IPA supplies nearly 70 percent of the water supply to customers in Batam, with a production capacity of 2,200 liters per second. Therefore, Duriangkang IPA is the backbone of water supply in Batam," Maria added.
Alternately, routine maintenance schedules are carried out by the ATB technical team. Duriangkang IPA has recently carried out maintenance work on the 2500 kVA main transformer area. This work is important to do, so that the performance of transformer as the main source of electricity in area of science can run well.
"Maintenance of the transformer is the main part that cannot be separated from production areas in each IPA. Moreover, the transformer operates at full load nonstop, maintenance of the transformer is carried out to improve performance so that it can run well for the needs of clean water production," explained Maria.
Meanwhile, the schedule and type of maintenance work are adjusted to the needs of each IPA. Maintenance work is sometimes carried out on a broader scale that impacts water supply to the customer.
Like maintenance or replacement of sedimentation areas (storage tanks), maintenance of electricity areas (transformers) requires the water production process to be stopped.
"We hope that customers can understand that when maintenance is carried out at the IPA on a large scale, the supply will be interrupted temporarily. Of course this is not our intention to turn off the water or differentiate the water supply from one customer to another customer," Maria said.
ATB's efforts to maintain science are evidence of ATB's commitment to provide maximum service. The process of maintenance work that runs well will provide excellent service to customers.
"Of course this is part of our responsibility to provide good water supply services to customers. To customers, we also need support so that ATB can always provide the best," hoped Maria.
Maintaining water supply to customers in order to increase quantity, quality and continuity, is not only limited to doing regular maintenance.
ATB also pressures the leakage rate to a lower level. ATB's Non Revenue Water (NRW) in 2018 showed that the leakage rate was 16.6 percent and was the lowest leakage rate in Indonesia.
"The level of leakage is a measure of the performance of water companies, ATB has proven that with the lowest numbers in Indonesia. Moreover, Batam does not have abundant water resources like elsewhere, which must be utilized efficiently," Maria said
ATB also innovates information-based technology that is built by internal ATB employees. Starting from the development of Geographic Information System (GIS), the Internet of Things (IoT) for almost all processes.
Assisting operations in the field starting with production, distribution and leakage, ATB has utilized technology and system integrase 4.0.
"Through the transfer of information technology, ATB is currently the benchmark for the best drinking water company in Indonesia," concluded Maria. (*)
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